Shipping Information

We ship on Mondays and Tuesdays each week with some holiday exceptions. Please note that we do not ship to Alaska or Hawaii. We use Ground Shipping
for addresses in Zone 1 (see map below) and 2-day Air for Zone 2.

You will receive a shipping confirmation and tracking number via e-mail the day we ship
your order. This information will be sent to the email address associated with your account.

We guarantee your product to arrive in safe condition and suitable for refreezing (some or all of your meats may be “soft” but still safe for re-freezing). To learn more click here.

We use an environmentally friendly, non-petroleum based insulated shipping material is made of corn starch and is completely biodegradable. Please remember to recycle the cardboard box your order arrives in. Click this link to learn more about our shipping products.

We are not responsible for inaccurate address information, inaccessible residential premises (private gated communities, really mean dogs, etc.) or other hindrances that prevent successful, on time delivery.