Return to Help Index
Pricing and Billing
How does the free shipping work?
  We often offer free shipping over a certain dollar amount. If you place free shipping items in your cart you will be offered free shipping as an option at checkout. The option for free shipping will not display if you mix free shipping and non-free shipping items. If you desire both free shipping and non-free shipping items, you must place two separate orders.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  We charge Discount Box members the week prior to delivery. Other orders are charged within 24 hours of placing order.